Leaflets
31.10.2020

Online Dispute Resolution (ODR)

Brochure: What is Online Dispute Resolution

Leaflets
31.10.2019

Your rights when making payments in Europe

Leaflet about your rights when making payments in Europe
Leaflets
31.10.2015

ECC-Net Infographic: 10 Years serving Europe's consumers

What do ECCs do? How do they deal with complaints and what are these complaints about? This infographic summarizes what ECC-Net can mean to you.
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