Consumer thanking letter after successful mediation of ECC-GR in accommodation dispute

 

Dear Sirs, as you know, following your invaluable intermediation, my case was rightfully resolved in my favour, as I was reimbursed with the sought money. Thanks to your legal expertise and impartial judgment, it was possible to reach an amicable, free-of-charge solution to my problem, something which is of great importance during our difficult times.

Thanks again and best regards, G.A.

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Online shop

Two consumers from Spain and Poland made online purchases with a total value of 376.34 euros and 567 euros, respectively, from a Greek store selling clothes,

Annual Report for 2023 of the European Consumer Centres Network

The Annual Report for 2023 of the European Consumer Centres Network has been published

 

Covid-19 special measures

A UK consumer booked a hotel in Greece for the summer of 2020 (July) using the services of a popular website, but was forced later to cancel his reservation because of emergency measure